Dear Dr Desai
The above statement is very relevant. Thanks to you and your team, I can sit in the chair, I can open my mouth and I can tolerate most things, however I may still need some help if you need to use the drill or injection.
Your manner is very relaxing, kind and above all patient. I am a lot more comfortable in your presence and can now trust a Dentist.
You have the people skills that cannot be trained, you have the ability to put a very nervous patient at ease by explaining procedures and progress, you keep them in that relaxed state of mind to the point that a visit to the dentist no longer fills me with horror or dread.
Congratulations and thank you for taking me on as a patient and working with me to get me to the stage that I am now

I am a very nervous patient and was really worried about having the sedation. The dentist was very reassuring and the sedation made everything so much more manageable. After the rest of the afternoon recovering at home I felt fine with no nasty after effects. I would highly recommend the treatment for anyone who is the slightest bit nervous and would like to thank everyone for the wonderful treatment I received.

Lesley

I would like to thank the clinic for their professionalism and making me feel at ease and comfortable throughout my treatment so far. I was very nervous and worried because previous treatment elsewhere didn’t give me the results I wanted all the staff are lovely and make me feel comfortable. I feel confident about the outcome.
Many thanks
MC

I just wanted to say a huge thank you for looking after me this week. Suffice to say it wasn’t the easiest of times for me just stepping through the door but as soon as it was all over I knew straight away that it was worth it.
I will never be able to thank you enough for chasing away my dental demons and for that I will be forever in your debt. I will finally be able to smile broadly knowing that things are beautiful in there now. I love the results.
Thank you again Gursh
Marie

I never thought I would ever say this - but actually I like going to the dentist now. Before the practice changed hands the place was dull and boring, old magazines and uncomfortable chairs. Now it's bright, modern and we can watch TV, it's great with lovely friendly staff who are very professional. I've been given excellent treatment. My teeth have been whitened and I can smile again with confidence. I almost look forward to my next appointment.

Thank you so much

Thanks for giving me my smile back. I know I was a nervous/scared patient and had missed appointments with my old dentist and had not been in for 3 years since I came across your site on my laptop and heard you did sedation, so sent you an email and one of your lovely receptionists rang me within minutes which I wasn’t expecting. You told me about what you did and made me feel welcome I eventually got the courage to go to the dentist thanks to your lovely testimonials and staff. On my first day you made me feel part of your little family and instantly I felt secure. After a couple of visits my main treatment began I had to have extractions, filings, whitening, false teeth put in, with the help of sedation I was calm and relaxed to sit in the chair which allowed hours of work to happen my dentist was always asking if I was ok and being nice and supportive, after just 3 sedation visits all the work was done and I had a lot of work to be done. After the first sedation I got my side smile back and by the last one you couldn’t put me down because they helped me remember how to smile by giving me my confidence back. I am very grateful for what they have done to improve my teeth and confidence they are very nice people and so good at there job by always making sure I was ok by ringing me up the next day, anyone that is in my situation to scared to go to the dentist not wanting to go because of nerves, please go especially to these guys they will make you forget your at the dentist and by the end they aren’t just the dentist, they are people you would class as friends. Sedation is very good and I highly recommend it, it builds you up more so by the end you won’t be bothered by going to the dentist again. They do a dental plan which I had as I needed a lot of work done but it was at a bargain price really when you look at what these guys actually did, they have done so much that I am always smiling, so don’t hesitate and put it off you could be so happy and smiley like me with just an email or phone call, I’m always going to be grateful and never thought I would say this but I’m looking forward to seeing them again next May.
Thank you so much Hereford Dental Clinic I will always recommend you to anyone that needs it.

Following a tearful and incredibly painful period I contacted Hereford Dental Clinic 'hoping' I could be helped out of my situation. As a normally strong person I was feeling very lost and frightened from the service I was receiving in the NHS. I can only say I have had a superb experience and a warm welcome, calm atmosphere and most professional service from Gursh. I needed to feel confident again about myself and following a long chat it had already started. His warm- non judgemental approach was perfect. I had only ever felt disappointed and ashamed of myself when leaving the dentist. I chose an extraction with sedation- (I was praying I wouldn't be in agony which I didn't quite believe was possible with dentistry) The financial investment has been the best decision I have ever made. The procedure was 'completely' pain free and the sedation meant I felt completely relaxed. Having 100% confidence in Gursh he made the whole experience 'perfect'.

Thank you to all of you providing a wonderful warm, professional and excellent service.

Claire

I have no hesitation in recommending the Hereford Dental Clinic. I received the highest quality of care. Due to a dental phobia I had neglected my teeth over the years. This resulted in a lack of confidence due to the condition and look of my teeth. The Hereford Dental Clinic had only just opened and specialized in nervous patients and seemed appropriate to my needs. Nothing was rushed, everything was explained most clearly and the options that were available. I decided to have veneers and crowns and everything was discussed and an estimate of the cost, initially the consultation was free. I was very nervous on my first treatment appointment I need not have worried. The dentist completely put me at my ease; I even began to look forward to my appointments! I never once felt any pain or discomfort this was very different to my previous dental experiences.The result was teeth that were so beautiful and natural, I have not stopped smiling since. I have received so many compliments and request for complimentary cards. What is so lovely is that my new teeth (as they used to look!) That people are so surprised that they are veneers. I should like to thank all the team. The receptionists are so helpful, friendly and polite. Also I’d like to thank the dental nurse, for her competence and care. Thank you for changing my smile as well as my life!

I have a dental phobia- I am petrified. But, after three years of lost fillings, lost crown, infection in the gum, and lots of pain, I decided on January 1st that my resolution for 2010 was to get my teeth fixed! I was tired of smiling at people behind my hand: I was very embarrassed about the gaps in my mouth.

I live in Mid-Wales and dentists are thin on the ground here! I wanted sedation and could not find a dentist who would do that: then, thanks to the internet I came across Hereford Dental Clinic and a wonderful page about nervous patients, but it then took me almost three months to actually pick up the phone. I was really nervous. When I summoned up the courage to make the call- I talked to Vicky and she was amazingly re-assuring and explained about what would happen on the first visit. She was wonderful when I arrived at the surgery and helped to calm me down and understood my anxieties, thank you so much Vicky, I really appreciated your friendly welcome.

I then met Dr. Gursh Bajwa, who was fantastic. For the first time in my life a dentist didn’t make me feel stupid and childish because of my fears. He was very calming and patient and I understood everything about my treatment, which he explained in detail and which he would finish in just 2 appointments. I was still very worried before my first treatment, but the sedation was nothing short of miraculous. I don’t remember very much, but at last, the fear had gone and I went home with a repaired front tooth and all my fillings in place! I was slightly worried about the second visit but that was as non-threatening as before and this time my teeth looked wonderful- and complete! I could smile again. It was brilliant. My quality of life has changed dramatically- I can eat properly and chew properly now and I can speak to people face to face and not behind my hand. I can’t thank Dr Bajwa enough and also his kind, considerate dental nurses, they were so friendly and competent; and as for Vicky and the other receptionists, they are angels!

Thank you all, my fears have been conquered, I feel very proud of myself- but of course it’s all thanks to you. I won’t be worried at all about my next visit.

Thank you so much,

Pauline

Having had a very bad experience in the past, I was more than a little reluctant to embark on a rather long treatment of having an implant fitted. I was offered sedation for the first part of the procedure which was a huge relief. Although the treatment lasted six months I was seen on numerous visits to make sure all was well. I am still a rather reluctant patient, but my dentist Faresh, was always considerate and mindful of my fear of dentists the staff in general were helpful and pleasant. I would not hesitate to recommend the practice to friends and family, in fact it was through a recommendation which lead me to the practice in the first instance. I really appreciate the fact that Faresh has gone some way to making my visits considerably easier.
Val