Having been too scared to visit the Dentist for nearly 18 years, an extreme abscess which caused half my face to swell up, forced me to face head on that I NEEDED to see a dentist, but the idea of going to the Dentist made me feel physically sick, and even trying to take my son to the dentist had been know to induce a panic attack! I found Rakhi on this website, and although Banstead is quite a trek from my house, it was an area I knew well having grown up local to there so I felt more comfortable about not panicking on the journey there. I called and the amazing Receptionist put me at my ease straight away, assuring me I wasn't being silly, I explained the situation through the tears and she found me an appointment as soon as possible. I cried the entire hour journey over there. Then cried like a baby when explaining the causes of my extreme phobia. Rakhi was fantastic, so calm and at no point did she make me feel uneasy or uncomfortable, everything was done at a pace I was comfortable with. And most importantly at no point did I feel embarrassed by the state of my teeth, which had been quite a factor on why I hadn't sought dental care sooner. I knew that the news wouldn't be great, and she recommendation given my fears that I needed 3 teeth out ASAP rather than trying root canal or anything else that would probably only improve things for a short time, it was best we just go ahead and take them out under sedation. My teeth were in such a bad way that the abscess flared up again, and they speedily gave me the strong antibiotics I needed whilst waiting for the sedation appointment. She also recommended her colleague do the procedure to ensure that the teeth came out as easily as possible. I am happy to report that the 3 teeth are now gone, and that I have bravely managed to also see the hygienist twice (with the aid of my iPod on as a distraction) and my teeth are now on their way to being the best they've probably been since my early adult years. I still have to psyche myself up to go there, I'm still finding it hard, but knowing that all the staff are so understanding really helps. I would thoroughly recommend Rakhi to anyone that has any issue about visiting the Dentist.