It’s fair to say I don’t like dentists. I’ve always suffered terrible anxiety at the thought of it. However, since first attending DOTS, the understanding shown for this phobia by Dawn and then Andy has been fantastic. At every stage of my treatment so far, Andy has ensured I’ve known what was happening, how it would feel and how long each part would take. It’s an approach that ensured that within two visits I’ve been able to cope with everything up to root canal treatment and an extraction. And yes, it’s been pain free. I can’t recomnend the practice highly enough, and Andy in particular for the patience shown and their understanding of the problems there can be. I only wish I’d gone sooner! John.